Technical support in the College of Pharmacy, Nursing, and Health Sciences is available from several sources. The most commonly used are the MCMP Instrument Shop and Pharmacy IT. The line between these two is sometimes blurry. On a practical basis, we all work well together. Technical support personnel are located in RHPH Room 153 near the stockroom (see map). Other, specialized support includes web services for online information and database development, the Multimedia Resource Center for graphics and multimedia development, and the Hook Telecommunications Center for teleconferencing, video production, and related services.

The Instrument shop handles:

• Instrument repair - submit request (login required)
• Physical labor tasks - submit request (login required)
• Utility problems - submit request (login required)
• Instrument training - submit request (login required)
• Miscellaneous work - submit request (login required)

For questions or concerns about instrumentation or related topics, e-mail Joe Rogers at km9v@purdue.edu or call 494-1396.

Pharmacy IT handles:

• Computer networking
• Computer network (domain) accounts - request an account online
• Computer repair - submit request (login required)
• E-mail accounts - we are no longer creating @pharmacy.purdue.edu accounts, but we still maintain them
• File backups and recovery - contact Kristian Skjervold at 49-41405
• Web pages and official websites - contact Jeff Rattray at 49-62403
• Customized online applications - contact Jeff Rattray at 49-62403

Dr. Marc Loudon's History of IT in the School of Pharmacy is available here.